Privacy Policy

Effective Date: 14 June 2025
Company: PARU Edible Oils Pvt. Ltd.
Business Address: Plot No. C-46, Shrirampur MIDC, Shrirampur, Maharashtra – 413709
Email: paruoils7@gmail.com
Phone: +91 9890012777

1. Introduction

At PARU Edible Oils Pvt. Ltd., we are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, disclose, and safeguard your information when you visit our website or interact with us online or offline.

This policy applies to all visitors, customers, vendors, partners, and other users of our website and services. By accessing or using our services, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect

We may collect both personal information (that identifies you) and non-personal information (that does not directly identify you), such as:

a. Personal Information:

  • Full Name

  • Email Address

  • Mobile Number

  • Billing and Shipping Address

  • Company Name (if applicable)

  • Payment Information (processed via secure third-party payment gateways)

  • GSTIN or Tax Identification (for B2B transactions)

b. Non-Personal Information:

  • Browser type, device type, and operating system

  • IP address

  • Pages visited and time spent on our site

  • Click behavior and referring websites

  • Cookies and tracking data

3. How We Collect Information

We collect information through the following methods:

  • When you fill out forms on our website (contact, inquiry, order forms)

  • When you subscribe to our newsletter or offers

  • When you make a purchase or request a quote

  • When you call, email, or WhatsApp us directly

  • Through Google Analytics, cookies, or other tracking tools

  • From third-party sources (e.g., marketing partners, advertising platforms)

4. How We Use Your Information

We use the information collected for various business and operational purposes:

a. To provide and deliver our products and services

  • Process your orders and deliver edible oil products

  • Respond to your inquiries and customer service requests

  • Send billing, confirmation, shipping, and support-related communication

b. To personalize your experience

  • Recommend relevant products

  • Show offers based on your preferences or location

c. For marketing and communication

  • Send promotional emails, product updates, and new offers

  • Notify you of events, launches, or changes in our services

d. For website improvement and analytics

  • Monitor usage patterns

  • Identify areas for performance and user experience enhancements

e. For legal and regulatory compliance

  • Maintain records for tax, billing, and compliance purposes

  • Prevent fraudulent transactions or security breaches

5. Sharing of Information

We do not sell your personal information to any third party. However, we may share your data in the following circumstances:

a. With trusted third-party service providers:

  • Payment gateways (for secure transaction processing)

  • Logistics and courier partners (for delivery services)

  • Email marketing tools (for newsletters and promotional campaigns)

  • IT and infrastructure providers (e.g., hosting or CRM platforms)

b. For legal compliance or protection:

  • To government authorities, tax departments, or regulators as required

  • In response to legal requests such as court orders or subpoenas

  • To prevent fraud, data breaches, or to protect company rights

6. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, including:

  • To comply with legal obligations (e.g., tax laws)

  • To resolve disputes or enforce agreements

  • To maintain a customer history (for loyalty, service improvement, etc.)

You may request deletion of your personal data at any time (unless restricted by law).

7. Security of Information

We implement appropriate technical and organizational safeguards to protect your data against unauthorized access, misuse, loss, or alteration. These measures include:

  • SSL encryption on our website

  • Secured server access with authentication

  • Role-based access controls for internal users

  • Regular data audits and vulnerability scans

While we strive to use commercially acceptable means to protect your personal data, no system can guarantee 100% security. By using our services, you acknowledge and accept this risk.

8. Your Data Rights

You have the right to:

  • Access the personal information we hold about you

  • Correct inaccuracies in your personal data

  • Withdraw consent for marketing emails or other communication

  • Request deletion of your data (subject to legal limitations)

To exercise these rights, contact us at paruoils7@gmail.com with the subject line: Data Request – [Your Name].

9. Cookies & Tracking Technologies

Our website uses cookies, small data files stored on your browser, to enhance user experience and provide analytics. We use:

  • Essential cookies – for site functionality (e.g., login, cart)

  • Analytics cookies – to monitor site performance (e.g., Google Analytics)

  • Marketing cookies – to show relevant ads on third-party platforms

You can disable cookies through your browser settings, but some features of the site may be limited.

10. Third-Party Links

Our website may contain links to third-party websites (such as courier tracking, payment processors, or social media platforms). Once you leave our website, we are not responsible for the privacy practices or content of those third-party sites. We recommend reviewing their respective privacy policies before submitting personal data.

11. Children’s Privacy

Our products and services are not intended for children under the age of 13. We do not knowingly collect data from minors. If you believe we may have collected data from a child, please contact us immediately for removal.

12. International Users

Our website is operated in India, and your data is stored and processed in Indian data centers. If you are accessing our services from outside India, your data will be transferred to and governed under Indian data protection laws.

13. Policy Updates

We may update this Privacy Policy periodically to reflect changes in legal, operational, or technological requirements. When updated, the new policy will be posted on this page with the “Last Updated” date.

We encourage you to review this policy regularly.

14. Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy or your data, feel free to contact us:

PARU Edible Oils Pvt. Ltd.
📍 Plot No. C-46, Shrirampur MIDC, Shrirampur, Maharashtra – 413709
📞 +91 9890012777
✉️ paruoils7@gmail.com