Terms & Conditions

Effective Date: 14 June 2025
Company Name: PARU Edible Oils Pvt. Ltd.
Business Address: Plot No. C-46, Shrirampur MIDC, Shrirampur, Maharashtra – 413709
Contact Email: paruoils7@gmail.com
Phone Number: +91 9890012777

1. Introduction

Welcome to www.paruoils.com (the “Website”), owned and operated by PARU Edible Oils Pvt. Ltd. (“Company”, “we”, “our”, or “us”). These Terms & Conditions (“Terms”) govern your access to and use of our website, products, services, and any interaction with us.

By visiting or purchasing from this website, you agree to be legally bound by these Terms. If you do not agree with any part of these Terms, please do not use our website or services.

2. Eligibility

By using this site, you represent that you are:

  • At least 18 years of age

  • A resident of India or accessing the website in accordance with Indian law

  • Legally capable of entering into binding contracts

  • Using the website for lawful and personal purposes only

We reserve the right to refuse service, terminate accounts, or cancel orders at our discretion.

3. Products & Services

We are a manufacturer and seller of edible oils and related products. All our products are lab-tested, food-safe, and compliant with FSSAI regulations.

a. Product Descriptions

We strive to display our products accurately, including descriptions, prices, packaging details, and nutritional information. However, we do not warrant that the product information is always current, complete, or error-free. Any reliance on the material is at your own risk.

b. Availability

Product availability is subject to change without notice. We reserve the right to limit quantities or discontinue items.

c. Pricing

All prices are listed in Indian Rupees (INR) and include applicable taxes unless otherwise stated. Prices are subject to change at any time without notice.

4. Order Processing

a. Order Acceptance

All orders placed through our website are subject to confirmation and acceptance. We may cancel or refuse any order for reasons including but not limited to:

  • Out-of-stock items

  • Payment failure or fraud suspicion

  • Incorrect pricing

  • Violation of these Terms

b. Payment

Payments must be made through secure third-party payment gateways integrated on our site. We are not responsible for payment failures, bank errors, or unauthorized charges.

c. Invoicing

Once your payment is received, you will receive a tax invoice via email. GST details will be included if applicable.

5. Shipping & Delivery

a. Service Areas

We currently deliver within selected regions in India. Availability may vary depending on PIN code and courier partner reach.

b. Delivery Time

We aim to deliver orders within 3–7 business days, depending on location and availability. Delays caused by third-party couriers or unforeseen circumstances are not our responsibility.

c. Shipping Charges

Shipping fees, if applicable, will be clearly displayed at checkout before payment.

d. Delivery Attempts

If delivery fails due to customer unavailability or incorrect address, reattempt charges may apply.

6. Returns & Refunds

We take pride in providing only the finest edible oils. However, if you receive a damaged, expired, or incorrect product:

a. Eligibility

To request a return or refund:

  • Email us at paruoils7@gmail.com within 48 hours of delivery

  • Share photos/videos of damaged or incorrect items

  • Ensure the item is unused and in original packaging

b. Non-Returnable Items

Items opened, used, or tampered with after delivery are non-returnable for hygiene and safety reasons.

c. Refund Method

Approved refunds will be processed to your original payment method within 7–10 business days.

7. Intellectual Property Rights

All content on the website — including images, logos, product descriptions, graphics, packaging, trademarks, and written material — is the intellectual property of PARU Edible Oils Pvt. Ltd. or licensed to us.

You may not reproduce, distribute, modify, or exploit any content without our express written permission.

8. User Conduct & Restrictions

While using our website, you agree not to:

  • Impersonate any person or entity

  • Use the site for unlawful, fraudulent, or malicious purposes

  • Copy or scrape content or prices for commercial gain

  • Attempt to hack, damage, or interfere with our systems

  • Post or transmit any viruses, spam, or offensive material

  • Violate intellectual property rights or third-party rights

Violation of these terms may result in termination of your access.

9. Reviews, Comments & Feedback

Users may submit product reviews, testimonials, or feedback voluntarily. By doing so:

  • You grant us a royalty-free, worldwide license to use, reproduce, and publish the content

  • You agree not to post false, defamatory, or misleading content

  • We reserve the right to moderate or remove any content at our discretion

10. Third-Party Links

Our website may contain links to external websites or tools (e.g., courier tracking, social media). We are not responsible for the content, security, or privacy policies of these third parties. Use them at your own risk.

11. Disclaimer of Warranties

Our website and all products/services are provided on an “as is” and “as available” basis. We do not make any guarantees, representations, or warranties of any kind:

  • Regarding accuracy, reliability, or completeness of information

  • That your use of our services will be uninterrupted, timely, or error-free

  • That products will meet your exact expectations beyond the stated usage

12. Limitation of Liability

To the maximum extent permitted by law, PARU Edible Oils Pvt. Ltd. shall not be liable for any:

  • Direct, indirect, incidental, or consequential damages

  • Loss of profits, goodwill, or data

  • Personal injury, allergic reaction, or health concerns related to product misuse

This includes damages arising from your access or inability to use our site, product defects, or errors in content.

13. Indemnification

You agree to indemnify and hold harmless PARU Edible Oils Pvt. Ltd., its directors, employees, partners, suppliers, and affiliates from any claims, liabilities, damages, or expenses arising out of:

  • Your misuse of the website or products

  • Violation of these Terms

  • Infringement of third-party rights

14. Termination

We reserve the right to terminate your access to our website and services without notice if you:

  • Breach these Terms

  • Engage in fraudulent activity

  • Misuse our intellectual property or data

Upon termination, all rights granted to you under these Terms shall cease.

15. Governing Law & Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising shall be subject to the exclusive jurisdiction of the courts in Shrirampur, Maharashtra.

16. Changes to Terms & Conditions

We may update these Terms from time to time for legal, operational, or service-related reasons. Updated terms will be posted on this page with a revised “Effective Date.”

Continued use of the website after changes implies your acceptance of the revised Terms.

17. Contact Us

For any queries, complaints, or legal requests related to these Terms & Conditions, you can contact us at:

PARU Edible Oils Pvt. Ltd.
📍 Plot No. C-46, Shrirampur MIDC, Shrirampur, Maharashtra – 413709
📞 +91 9890012777
✉️ Email: paruoils7@gmail.com